Elite SmartwareOCTOPUS

Our factory

We make it here. That is the difference.

Octopus Traders is a manufacturer, not an importer with a showroom. Glass arrives as sheets and leaves as a finished, tested mirror — which is why a one-off size costs a sensible amount and arrives in days.

8

stages from sheet to shipment

100%

powered up and tested before packing

12 mo

warranty, serviced in-house

Dhaka

cut, wired and finished locally

The process

What happens after you press order

  1. 01

    Sheet selection

    Imported float glass, inspected for silver defects before a single cut. Copper-free stock for wet rooms, where the backing must not creep.

  2. 02

    Cutting to your size

    Your dimensions go to the table as they were typed. Straight cuts are scored and snapped; curves and organic outlines run on the CNC from the same drawing rule the website previewed.

  3. 03

    Edging & polishing

    Every edge is ground flat then polished, so a frameless mirror is safe to handle and reads as a finished object rather than a cut sheet.

  4. 04

    Sandblasting the light band

    Front-lit designs are masked and blasted. The frosted band is what makes the glow even instead of a visible strip of diodes.

  5. 05

    LED & driver assembly

    Strips are bonded to the back panel, wired to a driver rated for the run, and dressed so nothing rattles behind the glass.

  6. 06

    Burn-in & QC

    Each mirror is powered up and left running. Touch sensor, dimming, colour switching, demister and Bluetooth are all tested before it is boxed.

  7. 07

    Framing or bevelling

    Anodised aluminium profile mitred and bonded, or a polished bevel if you chose frameless.

  8. 08

    Packing & delivery

    Corner protection, foam and a crate for anything large. Delivered across Dhaka by our own team, couriered elsewhere.

Servicing

If something fails, it comes back to the same bench

A driver or a touch sensor is a ten-minute job for the people who fitted it. Within the warranty period there is nothing to pay; after it, you pay for the part.

  • Bring it in

    Either showroom accepts warranty returns during opening hours.

  • Or we collect

    Anything large or installed, we collect from Dhaka addresses.

  • Typical turnaround

    Two to three working days for electrical faults.

  • Out of warranty

    Parts at cost plus labour — quoted before we start.

Ready when you are

Design the mirror, or come and see the workshop's output in either showroom before you decide.